We get a lot of questions about PDF and Word document scoring, and there are a few reasons for that.

PDFs and Word documents are not all created in exactly the same way, and this can make it difficult for any piece of software to really understand them.

For each document we process, we convert it to plain text through a series of filters designed to improve the underlying structure of a PDF or Word document. This process improves the scores of the majority of documents, but not all.

We always show you the text we ended up scoring, so you can see where it might be slightly different to what you expected. You can make changes to that text and re-score it to get a more accurate score if you like.
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